5 May 2010

Are you running your business like an SUV or Ninja Style?

(Cross Post: Originally posted March 25, on the Balihoo Blog)

Recently I was reading an article in Inc Magazine (Saul's House of Cool Ideas - Feb 2010) and came across an interesting quote in a discussion about the state of their workspace:

"There are two theories on safety - there is the SUV model: You wear steel toed boots and helmets and just survive the injury.  Or you go naked, and your hyper-aware of your surroundings.  That's Ninja style."

Now I tend to agree with Jason Fried (37 Signals) in his recent book REWORK where he talks about the overuse of the term 'Rock-stars and Ninjas' when referring to the types of employees a company looks for, however I felt that the above quote is different.  It wasn't used in reference to ones super-human ability to kick ass on the job, but about a much more subtle but important trait: hyper-awareness of ones surroundings.  To me this is important on many levels in a start-up like Balihoo or any business for that matter.  Are you running your business like an SUV or ninja style? 

What types of things limit your hyper-awareness (ie - the SUV business operating model)?

  • Too much/many available resources and the need to continually 'fill the tank'
  • Size/feeling of invincibility
  • Too much 'soundproofing' between you and the outside world
  • Too much internal distraction
  • Sense of superiority over other 'drivers' (competitors) on the road

On the other hand figuring out how to 'go naked' helps a business be hyper-aware of:

  • The subtle changes in your market
  • The subtle changes in the types of buyers you are attracting
  • The subtle changes in your customers feedback and opinions
  • The subtle changes in your teams energy levels
  • The subtle changes in company culture and work dynamics
  • The subtle changes in revenue/cash-flows and finances in general

Having a heighten sense of your surroundings will make you much more able to react quickly and purposeful.  Get naked - go ninja style!